CONTACT US

For further information about "Macmillan Caring Locally" please write to:
Neal Williams, Trust Secretary, Macmillan Caring Locally, The Macmillan Unit, Christchurch Hospital, Fairmile Road, Christchurch, Dorset, BH23 2JX

Registered Charity No. 268218, Email: neal@macmillanlocal.org


Macmillan Unit Ward at Christchurch Hospital telephone number for patient enquiries: 01202 705470

Macmillan Day Centre telephone number: 01202 705342 | Charity office telephone number: 01202 477628 | Fundraising enquiries: lin@macmillanlocal.org

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PRIVACY NOTICE

Macmillan Caring Locally Privacy Notice for Supporters
We take data protection seriously and are committed to protecting all personal information you provide to us. We believe it is very important to respect the privacy of individuals and adhere to the data protection legislation. In this Privacy Notice, we explain what information we collect and for what purpose, what we do with it, who will have access to it, how long we will retain it and how we will keep it secure. We also explain how you can contact us and what your rights are.

This Privacy Notice covers:
• Who we are
• What Personal Information We Collect and How We Use It
• Who Will Have Access to Your Personal Information
• How Long We Keep Your Personal Information
• International Transfers
• Security of Your Personal Information
• Your Rights
• How to Contact Us

Who We Are
Macmillan Caring Locally is the ‘Controller’ of any personal information that you provide to us. We will therefore process your personal information in accordance with all applicable laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA 2018).

What Personal Information We Collect and How We Use It
If you are one of our supporters ie: you make donations to us or raise money for us, we will collect information from you which may include your name, address, telephone number, email address and credit card or bank details. We need this information in order to contact you about your fundraising activities, collect the money you raise for us or donate to us, process your payment and send you an acknowledgement and/or thank you. We may also obtain photographs of you in relation to your fundraising activities and use them on our web site and to promote our charity. We will only use the information you give us for this purpose and will not use it for anything else, unless you agree, subject to certain legal exceptions.

Who Will Have Access to Your Personal Information
Our staff will have access to your information for the purpose of contacting you about your fundraising activities, collecting the proceeds, promoting your fundraising event and collecting your donations. If photographs of you taking part in fundraising activities are published on our web site or promotional material, they will be available to the world at large. However, we will keep your address, telephone number, email address and credit card and bank details confidential and will not share them with anyone else, subject to certain legal exceptions.

How Long We keep Your Personal Information
We will keep your payment details only for as long as is necessary to process the transaction. We will keep your other personal information for as long as you are a supporter and for 6 years after that, in order to satisfy legal obligations.

International Transfers
We will not transfer your personal information outside the EU. When the UK is no longer part of the EU, we will continue to ensure that appropriate technical and organisational measures are implemented to safeguard personal information.

Security of Your Personal Information
In accordance with the requirements of the GDPR and the DPA 2018, we take appropriate technical and organisational measures to safeguard your personal information.

Your Rights
You have rights under the data protection legislation and, subject to certain legal exemptions, we must comply when you inform us that you wish to exercise these rights. For example, you have the right to request a copy of the personal information we hold about you. This is known as a Subject Access Request and there is no charge for this, providing the requests are not manifestly unfounded or excessive. Your request needs to be made in writing and sent to the Trust Secretary at the address given below under ‘How to Contact Us’. We may ask you to provide ID before processing the request. Once in receipt of this, we will process the request without undue delay and within one month.
You also have rights in relation to rectification, erasure, restriction, data portability, objections and automated decision making. If you would like to exercise these rights, please contact the Trust Secretary using our contact details below. You have the right to complain to Macmillan Caring Locally about the way your personal information is processed. Please contact the Trust Secretary using our contact details below. If you remain dissatisfied, you may also complain to the Information Commissioner’s Office. They can be contacted at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
www.ico.org.uk

How to Contact Us
If you have any questions or concerns about this Privacy Notice or about how your personal information is being processed or if you wish to make a Subject Access Request, please contact:

The Trust Secretary
Macmillan Caring Locally
Christchurch Hospital
Fairmile Road
Christchurch
Dorset
BH23 2JX

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